🚧 This article mostly describes how organization accounts are managed in our older platform. The admin features on the newer platform are still to some extent being developed, but you can inactivate users and set admin privileges through this page. If you need to add or reactivate users, please contact Vainu Support for the time being through our Support chat or by emailing us to support@vainu.io.
Account admin rights in Vainu allow you to manage your organization's Vainu user accounts in your Vainu settings. You can invite new users, inactivate old users and grant or revoke account admin rights to other users.
If you think you should have admin rights in your organization, don't hesitate to contact Vainu support or seeking assistance from the current admin user(s) of your organization.
How can I access organization admin settings?
Locate thes settings button on the left-hand menu to open up settings.
Select Team & Privileges under Manage.
How to manage existing users
The first portion of the Team & Privileges page is dedicated to your existing users. You will find a list of active users and an estimate on their last login time.
👤 Note that a user may actively use some Vainu features like CRM integration or Trigger emails despite not having logged in to the platform in a long time.
This same panel gives you the possibility to grant or revoke admin rights of other users using the little slider button under Admin Rights. On the right, there is a small trash icon where you can inactivate a user account. Inactivation doesn't permanently delete a user account, but the user can no longer log in to the account. Vainu Support will be able to re-activate the account later should the user later return.
How to invite new users
Scrolling down to the Team & Privileges page you will find a box element titled Invite users.
From here you can add new users by sending them invitations - assuming that you have available licenses. The invitations will be valid for 30 days starting from the moment when you send out an invitation.
How to enable Microsoft Entra ID Single Sign-On (SSO)?
Admin users may also manage the Microsoft Entra ID Single Sign-On settings through the Team & Privileges page. We have a separate article detailing the necessary steps for setting up and managing Microsoft Entra SSO on your organization account.
🗄️ If you get an error message, it's possible that you are trying to invite a user who has been a Vainu user previously and their account is just inactivated. In that case, reach out to Vainu Support through the Support chat or by email, and they will be able to re-activate those user accounts.
🕵🏻♀️ Contact Vainu Support if you have any questions! You can send an email to support@vainu.io or send a message through chat.