Account admin rights in Vainu allow you to manage your organization's Vainu user accounts in your Vainu settings. You can invite new users, reactivate deactivated users, delete old users and grant or revoke account admin rights to other users.
If you think you should have admin rights in your organization, don't hesitate to contact Vainu support or seeking assistance from the current admin user(s) of your organization.
How can I access Team settings?
Locate the Settings button on menu bar.
Select Profile & Team
How to manage existing users
The first portion of the Profile and Team page is dedicated to your existing users. The number next to Team indicates the amount of active users you have and the amount of total licences included in your contract. Below you will find a list of active users and a stamp of their last login date.
👤 Please note that a user may still actively use certain Vainu features such as CRM integration or trigger emails, even if they haven't logged into the platform for an extended period.
This same panel gives you the possibility to grant or revoke admin rights of other users using the little slider button under Privileges. On the right, there is a small trash icon where you can delete a user account. Deleting a user will permanently delete all of the Triggers and Lists that have been created by that user.
How to invite new users
On the top right corner you'll find Invite users -button.From here you can add new users by sending them invitations. The invitations will be valid for 30 days starting from the moment when you send out an invitation.
The invitation button is greyed out if the your active users count is full. If this is the situation you can free out space by either deleting users or getting in touch with Vainu Support team.
Reactivate old inactive users
Old deactivated users are visible on Deactivated users list. You can reactive or delete these users.
How to enable Microsoft Entra ID Single Sign-On (SSO)?
Admin users may also manage the Microsoft Entra ID Single Sign-On settings through the Profile & Team page. We have a separate article detailing the necessary steps for setting up and managing Microsoft Entra SSO on your organization's account.
🗄️ If you receive an error message, it may be because you're trying to invite a user who previously had a Vainu account that is now deactivated. In this case, please contact the Vainu Support team via the support chat or email, and they can help reactivate the account.