What's included in our Vainu license/contract?
If you head over to your Vainu Settings (from the left sidebar, bottom icon), you can see your active features and integrations. From the "Features" tab you can see everything that's included in your license and from the "Integrations" tab you can check which integration you already have in use or are available for purchase!
Features
Here you can see which country databases you have, or extra features like vehicles:
Integrations:
Do you see a text that says "settings" or (+) -icon under/next to the CRM icon? That means that the service is already included in your contract and you can go ahead and make the connection!
To active another app/integration just pop a message to your Customer Success Manager, or email customersuccess@vainu.io.
Additional features that can be purchased are 🛒:
Integrations: Dynamics 365, Pipedrive, Hubspot, Salesforce
Country databases: Finland, Sweden, Norway, Denmark, Netherlands, Global domain data
Extra features: Premium Excel export, VainuAPI, CRM Bulk Export, Financial Statements, Zapier, Finnish Real Estate Data
Billing issues?
Any trouble with your invoice or billing, simply just send an email to invoicing@vainu.io!
💬If the issue is urgent, get in touch through the chat in the bottom right corner. Our support team is here to help 😊
Who is my contact person at Vainu?
We can help you check this! Just contact our support team via chat or send an email to customersuccess@vainu.io
I have a contract related question 📑
We're happy to help! Just message our Customer Success team on customersuccess@vainu.io or get in touch your account manager directly.
I want to cancel my Vainu agreement / contract
We're sad to see you go! If you want to cancel your subscription, please send us an email to customersuccess@vainu.io or contact your Vainu Account Manager directly.
➡️For any questions regarding your Vainu contract, message us through the chat or get in touch with your Account Manager!